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Some Notions on LMSs

Thu 02 Sep 2010 22:20:48 | 0 comments

By David Amdur

Learning Management Systems (LMS) have been getting a lot of buzz in the past few months in the Learning blogosphere, and in presentations at ASTD-TCC, PACT, and the eLearning SIG. Here's the gist of what I've gathered on the subject: 

Competition in this area is intense, with nearly 200 contending solutions offered, and the ground is shifting. High-end solutions take into account changing concepts in learning and performance support, and offer more flexible functionalities. 

Bob Mosher and others have estimated that only about 20% of job related learning is from formal classes or elearning. So, support of ‘informal’ learning and performance aids offer huge potential for growth in our industry.

Support for repurposing of learning objects as searchable performance aids is one good idea. But the most important coming change is integration of technologies that enable ‘Web 2.0’ strategies for capturing the ‘wisdom of the crowd’ for research, creation, and evaluation of searchable content. Moderation technology and the ability to manage permissions will be important to safeguard proprietary knowledge. Solutions that don't actively support these functions will be hobbled.

Also on the horizon, is the breakdown of separate silos of organizational knowledge. It stands to reason that great synergies can be realized by integrating LMS with Human Resources Information Systems, Performance Management, Talent Management, Knowledge Management, Enterprise Resource Planning, and Customer Relationship Management. Ways to automate import and export of data across systems in real time (and again, manage permissions) will be key.

One more important factor: Software users are beginning to expect flexible configuration and ability to integrate third-party applets into platforms without expensive customization.

As I’ve said, much of what I’m talking about is already available from higher end solutions. However, while it’s fun to gaze into the blue sky, if you are buying right now, you will need to make a hard-nosed analysis to make sure you aren’t spending big bucks for solutions that offer functionalities you won’t use.

 I’ve taken a stab at a comprehensive and detailed list of considerations and desirable features for LMSs. You are invited to have a look, and, if you like, comment on it, or help correct its omissions or flaws, at http://grou.ps/lptsig/wiki.

For more information, Amit Gautam’s Upside Learning Blog gave a good list of blogs that follow for LMS developments at: http://bit.ly/aqcmPV. Unfortunately, he left out David Wilkins, and Dan Pontefract, see especially: http://bit.ly/a6kCjR & http://www.danpontefract.com/?cat=65. If you have a budget, Bersin and Associates is an excellent source of information: http://www.bersin.com/

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